Account Support

To Access "My Account" Click on "Log In" located at the top right of this webpage, www.fiduum.com.

If you forgot your password to access you account information, click on "Log In" located at the top right of this webpage. Select "Log In" following the question "Already a member?" on the Sign Up page. Select the method you chose during the original sign up, and click "Forgot Password". Follow the instructions to reset your password.

To change method of payment, Log In to your account and click on "My Wallet"

To upgrade your subscription, kindly email us at support@fiduum.com with your username and contact information.

To change your account password, use the "Forgot Password" when logging in. As of Jan 1st. 2023, the only way to change the AeR app password is by emailing us at support@fiduum.com.