Account Support
Accessing My Account
How to Access My Account Settings
To Access "My Account" Click on "Log In" located at the top right of this webpage, www.fiduum.com.
Fiduum Website Password
I forgot my Password
If you forgot your password to access you account information, click on "Log In" located at the top right of this webpage. Select "Log In" following the question "Already a member?" on the Sign Up page. Select the method you chose during the original sign up, and click "Forgot Password". Follow the instructions to reset your password.
Subscription and Upgades
How do I Upgrade My Subscription
To upgrade your subscription, kindly email us at support@fiduum.com with your username and contact information.
Session Password
How can I change my App Password
To change your account password, use the "Forgot Password" when logging in. As of Jan 1st. 2023, the only way to change the AeR app password is by emailing us at support@fiduum.com.